You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Would definitely buy another if I get to needing another one!
Very strong , rope and motor , have to watch putting a lot of pressure on a short lead of rope because it will embed rope into spool and then you have to hook onto something stout and pull vehicle away to clear the jam in spool .
It doesn't work, think the remote stuck would not quit working, melted all the hardware and about caught my Jeep on fire. I have a total of 3 and no problem from the others.
I hate to say but it's a gd looking winch but the first time I use it I was only pulling about a 200 lbs an it hot after about 10ft an it quit havnt tried since